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Programme type:


Ticket Price:

Member - £250.00 (+VAT)

Non-member - £350.00 (+VAT)

At a glance…

Would you like to become an exceptional communicator across every platform, whether it's in the boardroom, online, when promoting yourself, working with your team or negotiating with stakeholders at all levels 

This bespoke programme will enable you to build knowledge and confidence when it comes to communications skills; helping you to tackle difficult conversations, become an influential voice and explore rebel ideas in order to create impact in a virtual world. 
With the support of our expert facilitator, Andrew Toogood, Founder of Proclaim Consulting, this programme aims to develop exceptional communication skills and improve the performance of leaders, executives, business owners & managers through a combination of theory learning and practical application. 
What to expect from this programme: 

  • 4 x 2-hour online modules 

  • The opportunity to connect with likeminded women in a safe and interactive setting 

  • Key take away information and learning actions to implement after each session 

  • The chance to discover and develop your communication traits and skills to help you grab the career opportunities that will come your way 

Module 1: Communicating with Impact in a Virtual World
Andrew looks at some key challenges and tools for having personal impact in a virtual environment. This interactive session will help you through innovative thinking, psychological strategy and really practical take aways so that you and your business can thrive.
  • How communication is changing virtually
  • Understanding the psychology of impactful communication
  • The specific challenges we need to overcome?
  • Practical strategies for better communication
  • Providing clear feedback and effective support in a virtual environment.
Module 2: Make better thinking your competitive advantage
The world we operate in is volatile, uncertain, complex and uncertain. In this session we examine the power of rebel ideas - diverse thinking. Understanding these differences in thinking, and how to harness them, enables teams to tackle problems in new ways and increase their productivity. For organisations, building a culture of inclusion around these varied perspectives strengthens that culture, builds agility in change, and ultimately drives better business results.
  • Learn how to leverage cognitive diversity as a strategic advantage
  • Discover how individuals own thinking guides the success of their team
  • Consider how teams think (and work) and the potential to make or break their organisations
  • Understand the primary derailers of communication, innovation, and productivity within and across functions. 
Module 3: Assertiveness- how can we adopt assertive behaviours
Being assertive is more than a communication style; it’s a behavior and a way of thinking.
Learning how to be assertive enables us to have an honest conversation with others while also
preventing adverse effects on our relationships. It removes the fear and concerns over how we might say something. It’s a way of thinking that allows us to be confident in how we
speak and how we make decisions. 
  • What is Assertive Behaviour and why does it matter?
  • Defining Assertive, Aggressive and Submissive Behaviours
  • Obstacles to acting more assertively
  • Improving your Self-Esteem
  • Handling conflict
Module 4: Crucial Conversations- How can we talk about what really matters?
It's human nature to back away from discussions we fear will hurt us or make things worse. We're masters at avoiding these tough conversations. But it doesn't have to be this way. If you know how to handle (even master) crucial conversations, you can step up to and effectively hold tough conversations about virtually any topic. 
  • Move from an adversarial to a collaborative approach in conflict resolution
  • Initiate and conduct skilled conversations leading to behavioural change
  • Understand and manage their reactive emotions during on-job encounters
  • Identify and alter unproductive conversational habits from reaction to response
  • Use calming communication skills to bring upset people to the point of reason
  • Conduct and survive difficult problem-solving discussions


Andrew Toogood - Proclaim Consulting

Andrew Toogood - Proclaim Consulting

Managing Director

Andrew facilitates both our Assertiveness in action and Impactful Communication across all channels Programmes. An in demand communicator & leader with over 20 years experience working with a wide range of organisations and brands, Andrew specialises in creating high performance culture by developing emotionally intelligent leaders and teams. A certified Herrmann® practitioner, his areas of particular interest include assertiveness, communication, influence & persuasion, resilience, emotional intelligence and high performance dynamics.

Read Programme T&C's

“I loved every minute of this course, I absorbed all the content and found it so interesting. Connecting with other women was one of my favorite parts of the course. The stories Andrew shared to bring the content to life really helped me understand how it could be applied in reality and the entire course was attention grabbing and the weeks flew by. I will use every learning gained from this course in both my professional and personal life. Thank you! ”

Lindsay Buchanan

Lakeland Dairies

“The program offered great insights for both personal and work. The tools and information provided made perfect sense and allow for easy application in all aspects of life. ”

Laura McKinney

Allstate NI

“Excellent course. Very worthwhile and brings more understanding to the art of successful communication.”

Chloe Kyle

United Feeds


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