We're Hiring

The Administrator/Marketing Assistant will provide front line admin support to members and marketing administration across all social media and website platforms and will have the following responsibilities;

  • Respond to all member queries via email and social media.

  • Manage all member data bases and communications across all social media channels.

  • Upload and manage digital content on website.

  • Administer and maintain membership records

  • Implement email marketing campaigns and measure their effectiveness.

  • Maintain the CRM system to ensure all Membership details are up to date to deliver analysis and reports

  • Answer Membership queries and assist them with any queries on their accounts

  • Follow up on all membership renewals and enquiries

  • Communicate with Members and keep them informed on WIB events and programmes

  • Help the business with telephone queries and other general administration duties.

     

The successful candidate should have the following skills and qualities;

  • Over 6 months experience of working within a customer support/similar role.

  • Experience of working on a CRM system and/or a CMS

  • Experience of mail chimp email campaigns.

  • An understanding of social media platforms and using these for business.

  • Ideally you will have over 6 months administration experience in a busy office environment

  • Experience in dealing with customers and an understanding of excellent customer service

  • Attention to detail and able to work on own initiative

  • Confident in using computers with experience ideally with excel, word packages and social media platforms

  • Energised, flexible and willing to assist with the team as and when required

The successful candidate will be a capable and confident individual with the ability to work on their own initiative and get things done, alongside being confident with using membership/marketing data to drive decision making.

This is an ideal role for a Business or Marketing graduate who is keen to join an ambitious organisation in a marketing setting and grow and develop their administration and marketing skills.

The successful candidate will be rewarded with a generous salary ranging from £17,500 to £20,000 depending on experience.

To apply please send a covering letter, detailing why you want to work for Women in Business NI Ltd and why you are the best person for the job, min 500 words. Please email the letter and your CV to jenny@womeninbusinessni.com by close of business Friday 23rd Feb 2018.