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Programme type:

Face to face

Ulster Bank, 11-16 Donegall Square East,
Belfast, Northern Ireland, BT1 5HD
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Price:

Programme Price - £375.00 (+VAT)

Affiliate Discount Price - £300.00 (+VAT)

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At a glance…

Assertiveness isn’t just a communication style; it’s a mindset and behaviour that shapes how we engage with the world.

Learning how to be assertive enables us to have an honest conversation with others while also preventing adverse effects on our relationships. It removes the fear and concerns over how we might say something.

When you're assertive, you speak up without fear, communicate with clarity, and stand your ground respectfully. Assertiveness is about expressing yourself honestly and listening to others openly. The goal isn’t to ‘win’, it’s to find mutual understanding and solutions that work for everyone.

Who is it for?
If any of the thoughts below feel familiar, this programme is for you:
  • “I get so anxious when I know I have to have a difficult conversation, I usually end up overthinking or avoiding it altogether.”
  • “I often say ‘yes’ even when I want to say ‘no’, just to keep the peace or avoid conflict.”
  • “I want to speak up more in meetings, but I second-guess myself or worry about how I’ll be perceived.”
  • “I find it hard to set boundaries at work without feeling guilty or like I’m letting someone down.”
  • “I struggle to find the right tone when giving feedback, especially to more senior colleagues.”
  • “I just want to be seen as confident and capable.”
  • “I take on too much, and it’s starting to impact my well-being and work-life balance.”

What to Expect
This immersive 1-day, in-person workshop is led by Andrew Toogood, Proclaim Consulting, a world-renowned expert in leadership and communication.

Through engaging discussions, practical exercises and real-world scenarios, you'll learn how to:
  • Understand the core principles of assertiveness
  • Assess and shift your current communication mindset
  • Say ‘no’ without guilt or anxiety
  • Give and receive feedback constructively
  • Resolve conflicts with win-win outcomes

By the end of this programme, you’ll be able to:
  • Increase your life satisfaction and confidence
  • Create stronger team dynamics
  • Make better decisions
  • Become a more empowered communicator no matter the context
Learn to put your Assertiveness into Action and begin to lead with impact, improve team performance, strengthen relationships, and simply feel more in control of your day-to-day interactions.
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Facilitator

Andrew Toogood - Proclaim Consulting

Andrew Toogood - Proclaim Consulting

Managing Director

Andrew facilitates both our Assertiveness in action and Compelling Communication Programmes. An in demand communicator & leader with over 20 years experience working with a wide range of organisations and brands, Andrew specialises in creating high performance culture by developing emotionally intelligent leaders and teams. A certified Herrmann® practitioner, his areas of particular interest include assertiveness, communication, influence & persuasion, resilience, emotional intelligence and high performance dynamics.

Price

Programme price £375.00 (plus VAT)
Affiliate price £300.00 (plus VAT)

Want to find out more about this programme? Email nicky@centreoflearningni.com and discover more about support available for your personal and professional development.

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“Fantastic course. Course material and delivery brilliant. Very comfortable environment to talk openly and freely.”

Melanie Wilson

Progressive Building Society

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Location

Ulster Bank, 11-16 Donegall Square East,
Belfast, Northern Ireland, BT1 5HD

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