Programme type:

Face to face

AllState, Belfast
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Price:

Programme Price - £375.00

Affiliate Discount Price - £300.00

At a glance…

High-performing teams don’t happen by chance. They are built through trust, accountability, and purposeful communication. In today’s hybrid world, effective leaders must know how to connect across formats, navigate challenges, and inspire commitment.

This one-day, interactive workshop helps leaders and managers strengthen collaboration and engagement, handle difficult team dynamics with confidence, and communicate strategy in ways that motivate and align people. Through practical tools and reflective exercises, participants will explore how to build trust, manage objections, and turn performance conversations into growth opportunities that drive long-term results.

By the end of the session, you’ll understand how to motivate and improve team dynamics, enable them to thrive whether working remotely, face-to-face, or across multiple locations and confidently lead with clarity, empathy, and purpose.
 

You will learn

• How to build high-performing teams across hybrid and in-person environments
• Practical frameworks to strengthen trust, accountability, and proactive engagement
• Strategies for communicating strategy clearly and inspiring buy-in from your team
• Techniques for handling objections and managing difficult team dynamics
• How to conduct meaningful performance reviews that focus on growth and development

This programme supports both men and women in developing inclusive, empowered, and high-performing teams where every member feels motivated and accountable for shared success.

Who is it for?

This programme is ideal for team leaders, managers, and supervisors across all industries and sectors.

Session 1: Foundations of High-Performing Teams
Focus: What defines team performance and engagement.
• Characteristics of high-performing teams (clarity, trust, accountability, alignment)
• The role of psychological safety
• Practical Model - GRPI
Session 2: Understanding Team Dynamics & Strengths for Development
Focus: Helping managers encourage proactivity, not dependency.
• Mapping individual and collective strengths (Whole Brain/HBDI, MBTI, or other frameworks)
• Recognising different motivations and energy sources
Session 3: Active Listening in a Hybrid World
Focus: Deepening connection, inclusion, and collaboration across formats.
• What active listening really means — beyond hearing words
• Barriers to listening in hybrid and remote settings
Session 4: Communicating Strategy & Motivating Buy-In
Focus: Translating organisational goals into meaningful team purpose.
• The “Why–What–How” framework for communicating strategy
• Storytelling and visual communication to inspire commitment
Session 5: Handling Objections & Difficult Team Dynamics
Focus: Navigating resistance, tension, and challenging relationships.
• Types of resistance and their root causes
• “CALM” framework for objection handling (Clarify, Acknowledge, Listen, Move forward)
Session 6: Building Trust Through Delegation & Accountability
Focus: Empowerment as the engine of performance.
• The trust-performance loop
• Delegation principles: matching task, capability, and authority
Effective Performance Reviews & Feedback Culture
Focus: Making reviews developmental, not just evaluative.
• The 3-part conversation model: Reflect–Recognise–Reignite
• Turning performance conversations into growth conversations

Penny Toogood

Penny Toogood - Proclaim Consulting

Penny Toogood - Proclaim Consulting

Director

Penny facilitates the 'Equipping Managers for Success' programme. A Director, executive coach and facilitator, Penny has over 20 years of leadership experience working with Fortune 100 companies, public sector and SMEs. Specialising in people leadership and management development, Penny uses that experience to build the most important human centred skills needed for leadership success. 

Price

Programme price £375.00
Affiliate price £300.00

Location: Allstate, Belfast
To query booking individual modules please contact maria@womeninbusinessni.com

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Location

AllState, Belfast

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