The Hospitality and Tourism Recovery Programme provides a skills-led approach to supporting managers as they move through the pandemic restrictions into recovery ahead.
Funded by the Department for the Economy and delivered in partnership across the six Further Education Colleges in Northern Ireland, the FREE programme will help address the key challenges this sector faces.
The Management Spotlight series, which kicked off this week, and continues on Wednesday 21st April, focuses on Skills Support; Attraction and Retention of Staff; Building Resilience; and the Changing Customer Service Needs.
The Technical Skills Series of masterclasses will promote skills development in areas such as AR and VR Technologies, and Podcasting for the Tourism industry, as well as interactive specialist Hospitality masterclasses in Butchery, Baking and Patisserie, Poultry, Chocolatier and Cocktail Making and will commence from Thursday 6th May.
The ILM/CMI Level 3 Award in Leadership and Management that will have a specific focus on the required skills to boost recovery, as identified by sector representatives within the Hospitality and Tourism industry. The ILM/CMI Level 3 Leadership and Management courses will be available across all NI Colleges from as early as 27th April to June.
Managers of all levels are encouraged to choose from the menu of free virtual support programmes on offer. To find out more, and to register, click here.